ITIL Capability Certificate in Operational Support and Analysis

COURSE CALENDAR
Face-to-face Instructor Led Courses, IT and Computing, ITIL

What Is ITIL Capability Certificate in Operational Support and Analysis Training?

The ITIL Certificate in Operational Support and Analysis (OSA) course is part of the capability stream for ITIL certification. This course is enables holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts covered by this course which are in support of the Service Management lifecycle.

Who Should Attend

Individuals who have attained the ITIL Foundation certificate in Service Management certificate and who wish to advance to higher level ITIL certifications. It is also intended for individuals who require a practical understanding of the Operational Support and Analysis processes and how they may be used to enhance the quality of IT service within an organisation or any operational staff involved in Event Management Incident Management Request Fulfilment Problem Management Access Management and the Service Desk Technical Management IT Operations Management and Application functions who wish to enhance their role based capabilities

Course Agenda

- The ITIL Capability Certificate in Operational Support and Analysis course agenda is changes frequently and can be dependant upon the delegates application. Please make your enquiry first and the agenda and specific joining instructions will be sent to you on return.

Venue

ITIL Capability Certificate in Operational Support and Analysis training is available at training centres UK wide, and on client premises (as required) provided minimum delegate numbers are achieved. Parking, public transport links and refreshments vary from centre to centre and these will be confirmed to you prior to your enrolment on any course.

Accreditation

The ITIL Capability Certificate in Operational Support and Analysis course is accredited by the most recognised certificating body in the UK and supported by certification and credit card sized ID cards produced by XYZ Training Group - one of the UK's largest dedicated IT and Computing training organisations.

Open Courses & Public Events

Our ITIL Capability Certificate in Operational Support and Analysis training public event calendar has more than open course training dates taking place across the UK. Search and book securely online and receive an immediate confirmation together with full joining instructions, your VAT invoice and a receipt of payment. You are also able to make an enquiry and receive our formal quotation. Lowest price guaranteed.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

In addition to a comprehensive ITIL Capability Certificate in Operational Support and Analysis open course schedule, training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Whatever your requirement, start by completing the form below and we'll send you the full course information and a quotation based on your requirements.

Make A ITIL Capability Certificate in Operational Support and Analysis General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in ITIL Capability Certificate in Operational Support and Analysis courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

ITIL Capability Certificate in Operational Support and Analysis Training Enquiry



eLearning Options
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ITIL Capability Certificate in Operational Support and Analysis
Part of our ITIL range of training courses

Course Information

  • Course Duration 5 days
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our ITIL Capability Certificate in Operational Support and Analysis Training Courses

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