ATTENDEES

Who is the course aimed At - Help Desk Support for Citrix X is aimed at professionals who work in IT support, particularly those who handle technical issues related to the virtual desktop infrastructure VDI. It is also useful for IT managers and system administrators who want to improve their skills in managing Citrix environments.

This training course is suitable for individuals who are looking to enhance their knowledge and understanding of Citrix XenDesktop 5.6 and XenApp 6.5. It is also suitable for those who are currently working in help desk roles or aspiring to pursue a career in IT support.

Overall, this course is designed for anyone who wants to gain a comprehensive understanding of the Citrix virtualization environment and become proficient in providing technical support. It is a valuable training opportunity for professionals in various industries, including healthcare, finance, and education, where Citrix products are widely used for remote access and virtualization.

AGENDA

Course Agenda - In this course, participants will learn the fundamentals of providing help desk support for Citrix XenDesktop 5.6 and XenApp 6.5. The course will cover topics such as installation, configuration, troubleshooting, and maintenance of these Citrix products. Participants will also gain hands-on experience through practical exercises and real-world scenarios.

The course will begin with an overview of Citrix XenDesktop 5.6 and XenApp 6.5, including their features and benefits. Participants will then learn how to install and configure these products, including setting up user access and managing applications. They will also learn how to troubleshoot common issues and perform routine maintenance tasks to ensure smooth operation of the Citrix environment.

Throughout the course, participants will have the opportunity to apply their knowledge in practical exercises and simulations. They will learn how to troubleshoot common issues, such as user connectivity and application performance, and how to effectively communicate with end users to resolve help desk tickets. The course will also cover best practices for maintaining a secure and efficient Citrix environment.

By the end of this course, participants will have a solid understanding of how to provide help desk support for Citrix XenDesktop 5.6 and XenApp 6.5. They will be equipped with the skills and knowledge to install, configure, troubleshoot, and maintain these products, ensuring a seamless user experience. This course is essential for anyone looking to enhance their technical skills and excel in providing support for Citrix products.

CERTIFICATION

Course Accreditation - Successful candidates of the Help Desk Support for Citrix XenDesktop 5.6 and XenApp 6.5 training course will receive a certificate of completion from Xyz Training Group. This certificate is a recognized accreditation in the Citrix family of training courses, showcasing the candidates knowledge and skills in providing support for Citrix XenDesktop 5.6 and XenApp 6.5.

In addition to the certificate of completion, Xyz Training Group will also provide temporary certificates of attendance to all candidates who successfully complete the course. This serves as proof of attendance and can be used to showcase the candidates commitment to professional development.

For National Training Card members, the accreditation earned from the Help Desk Support for Citrix XenDesktop 5.6 and XenApp 6.5 training course will be automatically added to their account. This not only adds to their list of professional accreditations but also allows for easy access and verification of their training achievements.

JOINING

Joining Instructions - The Help Desk Support for Citrix XenDesktop 5.6 and XenApp 6.5 training course typically lasts for 5 days.

The pre-course requirements include a basic understanding of computer hardware, software, and networking concepts, as well as familiarity with Windows operating systems.

Photo ID is not required for the course, but it may be needed for on-site exams.

Candidates are advised to wear comfortable business casual clothing and bring a laptop for hands-on exercises. No personal protective equipment or other types of equipment are required for the course.

If you choose to book online you will immediately be confirmed on the course. You will also be automatically sent a full course information pack, receipt of payment and a VAT invoice by email.

WHY XYZ

Further Information - Are you looking to enhance your skills in Citrix XenDesktop 5.6 and XenApp 6.5 Look no further than Xyz Training Group. Our dedicated team of professionals has years of experience in delivering top-notch training courses in the Citrix family. With over 50 centres across the UK, we make it convenient for you to enrol in our open courses or set up a dedicated course for your team..

By enrolling in our Help Desk Support for Citrix X training course, you will gain valuable knowledge and hands-on experience to effectively troubleshoot and support Citrix XenDesktop and XenApp environments. Our course covers all the essential topics, including installation, configuration, and management of these platforms. You will also learn how to handle common issues, ensuring smooth operation for your organization..

At Xyz Training Group, we are committed to providing our clients with the best value for their investment. Thats why we offer our unique Lowest Price Guarantee. This means that if you find a lower price for the same course, we will match it. Our goal is to make our training accessible and affordable for everyone, without compromising on quality..

Dont miss out on this opportunity to boost your skills and become a certified Help Desk Support for Citrix X professional. Enrol in our training course today and join the thousands of satisfied clients who have benefited from our top-notch training and exceptional customer service. At Xyz Training Group, we are dedicated to helping you achieve your career goals and stay ahead in the ever-evolving world of technology..

We're also proud to offer all clients our lowest price guarantee and free use of our award winning Training Management System