ATTENDEES

Who is the course aimed At - Specifically, this course is targeted towards sales, marketing, and customer service professionals who use Microsoft Dynamics CRM 2011. These individuals can learn how to create and manage automated workflows and dialog processes to improve their daily tasks and workflows.

In addition, this training is suitable for businesses of all sizes looking to use Microsoft Dynamics CRM 2011 to its full potential. From small businesses to large corporations, this course can help teams collaborate and communicate effectively, ultimately increasing their productivity and maximizing efficiency.

AGENDA

Course Agenda - During this training course, participants will learn how to effectively use workflow and dialog processes in Microsoft Dynamics CRM 2011. The course will cover topics such as creating and managing workflows, designing and implementing dialogs, and troubleshooting common issues. Participants will also gain a comprehensive understanding of how to automate business processes and improve efficiency within the CRM system.

The course will begin with an introduction to workflow and dialog processes, including their purpose and benefits within Microsoft Dynamics CRM 2011. Participants will then learn how to create and manage workflows, including defining conditions, actions, and steps. They will also explore advanced features such as wait conditions and branching logic.

Next, participants will dive into designing and implementing dialogs, which allow for interactive conversations with customers and prospects. They will learn how to create custom dialogs, add prompts and responses, and use branching logic to guide the conversation. Participants will also discover how to troubleshoot and resolve common issues with dialogs.

The final part of the course will focus on advanced topics, such as using workflows and dialogs together, creating workflows and dialogs for mobile devices, and integrating workflows with other applications. Participants will also have the opportunity to practice their skills through hands-on exercises and real-world scenarios. By the end of the course, participants will have a thorough understanding of workflow and dialog processes in Microsoft Dynamics CRM 2011 and how to use them effectively in their own organizations.

CERTIFICATION

Course Accreditation - Upon successful completion of the Workflow and Dialog Processes in Microsoft Dynamics CRM 2011 training course, candidates will receive a temporary certificate of attendance from Xyz Training Group. This certificate serves as proof of their participation and completion of the course.

For National Training Card members, their accreditation will be automatically added to their account upon passing the course. This accreditation will further enhance their professional credentials and demonstrate their expertise in utilizing workflow and dialog processes in Microsoft Dynamics CRM 2011.

Overall, this training course provides a valuable opportunity for individuals to gain a recognized certification in workflow and dialog processes, which is highly sought after in the Microsoft Technical family of training courses. With the accreditation received, candidates can showcase their skills and knowledge to prospective clients and employers, making them stand out in a competitive job market.

JOINING

Joining Instructions - The Workflow and Dialog Processes in Microsoft Dynamics CRM 2011 training course typically lasts for 3 days.

There are no specific pre-course requirements for this course, but it is recommended that attendees have a basic understanding of Microsoft Dynamics CRM and its functionalities.

Photo ID is not required for this course, but it is always a good idea to bring a form of identification with you when attending any training course.

Candidates should wear comfortable and professional attire, such as business casual. There is no need for personal protective equipment or any other types of equipment or clothing.

If you choose to book online you will immediately be confirmed on the course. You will also be automatically sent a full course information pack, receipt of payment and a VAT invoice by email.

WHY XYZ

Further Information - Enrol on our Workflow and Dialog Processes in Microsoft Dynamics CRM 2011 training course to gain a competitive edge in the ever-evolving world of technology. Our course, delivered by Xyz Training Group, will equip you with the skills and knowledge to effectively utilize this powerful tool and streamline your business processes. With our personable and engaging style, youll not only learn but also enjoy the training experience..

At Xyz Training Group, we pride ourselves on being one of the UKs largest dedicated training groups. We have a team of experienced trainers who are well-versed in the Microsoft Technical family of training courses. Our open course is available at more than 50 centres, making it easily accessible for individuals and small groups. We also offer a dedicated course option for clients who prefer a more customized training experience..

We understand that investing in training can be a financial burden for some clients. Thats why we offer our unique Lowest Price Guarantee to every client. We are committed to providing top-quality training at the most competitive prices. This guarantee ensures that you get the best value for your money without compromising on the quality of training..

In todays fast-paced business world, staying updated with the latest technology is crucial for success. By enrolling in our Workflow and Dialog Processes in Microsoft Dynamics CRM 2011 training course, youll not only enhance your skills but also boost your career prospects. Dont miss out on this opportunity to learn from the best and take your business to new heights. Enrol now with Xyz Training Group..

We're also proud to offer all clients our lowest price guarantee and free use of our award winning Training Management System